Shared risk record affecting future merchant admission

Mastercard MATCH Pro

Mastercard MATCH Pro is a shared information system about terminated merchants and their owners. Network rules require qualifying reports and pre-onboarding inquiries, while preserving an acquiring institution's discretion to accept a merchant despite an entry.

Reporting, retention and correction

The inspected Chapter 11 rule links reporting to termination and reason to believe a listed condition exists; its five-calendar-day clock runs from specified earlier decision, notice or awareness events. Potential identity matches require relevance checks. Acquirers retain accuracy responsibility and must respond to listing questions within seven days and removal requests within thirty calendar days. Neither response clock guarantees removal. Listings generally purge after five years, while some downstream records persist. Erroneous additions have a correction route; the merchant's direct PCI-compliance route is narrower than a universal appeal bypass.

What the records show

Mastercard acquirers · rule scopeMastercard MATCH Pro

must report under qualifying termination triggers

Section11.5 combines termination by merchant/acquirer with reason to believe a listed condition exists. Five calendar days runs from earlier listed decision/notice/awareness events, not effective termination; awareness is not detached from the opening condition.

Mastercard acquirers · rule scopeMastercard MATCH Pro

retain accuracy and reasonable-correction responsibility

Acquirers retain accuracy responsibility when delegating work; good faith, reason-code grounds and reasonable correction are required. Removal requests require a30calendar-day response, listing questions7; neither clock guarantees removal.

MastercardMastercard MATCH Pro

permits early removal on specified grounds

Section11.13 permits removal for erroneous addition reported by an authorized user or specified cured PCI code12 noncompliance. Merchant direct application when acquirer unwilling/unable is narrow PCI route, not general bypass.

Merrick Bank CorporationMastercard MATCH Pro

reported eGumball after termination

2021 dispute

The appellate record describes Merrick's termination and MATCH listing of eGumball; its record showed Merrick alone could request this listing's addition/removal. Accuracy and final remedy remain unresolved.

Mastercard MATCH ProMATCH authorized acquirers and service providers

provides retroactive alerts after inquiries

Section11.6.4 describes alerts for later added information within365days after an inquiry, visible30days and once in batch results. Recipient next steps remain separate; no closure cascade observed.

MATCH authorized acquirers and service providersMastercard MATCH Pro

must inquire before agreement or acceptance

Section11.6 requires inquiry before signing/enabling acceptance. Exact/phonetic or spelling hits are possible identity matches requiring relevance checks, not proof of misconduct.

Further reading

Stripe implementation — MATCH screening and processing access

MATCH correction, privacy and a worked judicial challenge

MATCH Pro: required information sharing, independent admission, and correction duties

WIPO ALERT-PAY: participant confirmation and provider decision rights

Read the original sources 4

What the connections say

13 relationships