Operational decision-makers applying crisis criteria to their own services

Providers within crisis-measure scope

These are the service providers within Ofcom's crisis-measure scope, represented as a regulated role rather than identified deployments. Service size and risk affect the recommended obligations, including whether a dedicated police channel is required.

Inputs, teams and duration

The statement permits internal and external signals, including NGO information without trusted-flagger status. Providers select a senior cross-functional team and choose their response systems. Large-service police channels facilitate incoming crisis information without replacing ordinary legal processes for routine data requests. The recommended protocol ends when criteria cease or at ninety days, whichever is sooner, followed by analysis and records. Continuing risks return to ordinary operations; ninety days is not a promise to restore all restricted content.

What the records show

Ofcom crisis protocol recommendations — June2026Providers within crisis-measure scope

recommends criteria-based crisis processes

Providers use seriousUK-public-safety and relevant illegal/child-harm content indicators to determine a crisis, including linked overseas/local events. The framework is not a free-standing general misinformation intervention power.

OfcomProviders within crisis-measure scope

may require threat-response information

Under s175(5), Ofcom may use the public statement notice or a subsequent notice to require information needed to respond to the threat. Actual information demanded and ensuing provider behavior remain unknown.

Providers within crisis-measure scopeOfcom crisis protocol recommendations — June2026

determines activation using relevant criteria

The provider determines a crisis and chooses systems; action is as soon as reasonably practicable. A ministerial public statement notice is considered alongside indicators, not an automatic switch.

Providers within crisis-measure scopeProvider post-crisis analysis and retained records

would retain post-crisis analysis and key records

The statement recommends ending the protocol when criteria end or at90days, sooner, then analysis/records. Continuing risks shift to ordinary operations; this is not a90-day restoration promise.

Providers within crisis-measure scopeProvider senior cross-functional crisis team

assembles a sufficiently senior cross-functional team

The recommendation places operational coordination inside a provider-selected senior cross-functional team; no public appointment of a named NGO or government officer into it is established.

Providers within crisis-measure scopeDedicated crisis law-enforcement channel

would operate a conditional incoming-information channel

The channel is for fast crisis information into large services. Existing legal processes for routine data requests remain; Ofcom disclaims general power here to compel disclosure to police.

External and internal crisis indicatorsProviders within crisis-measure scope

may inform a provider determination

External and internal signals can inform the provider, including NGOs without trusted-flagger status. No named NGO is selected, and no indicator automatically activates a crisis.

Section175 public statement / information noticeProviders within crisis-measure scope

can require a public statement by a specified date

A public statement notice requires the provider to describe steps taken in response to the threat by the specified date; publication is not itself a takedown command.

Further reading

Crisis authority: inputs, decisions and the record left behind

UK age assurance: statutory chain and consequential choices

Read the original sources 2

What the connections say

8 relationships